Losing a package or important mail can be stressful. Luckily, the USPS® (United States Postal Service) Missing Mail Search feature helps track lost items. But what if you no longer need the search? Knowing how to cancel Missing Mail Search in USPS app can save you time and avoid unnecessary alerts.
In this guide, we’ll walk you through the process step by step so you can quickly cancel your search request.
Why Cancel a Missing Mail Search?
There are several reasons you may want to cancel your search:
- Mail Was Delivered – The package or letter arrived after you filed the request.
- Incorrect Information – You may have entered the wrong tracking number or details.
- Duplicate Requests – You accidentally submitted more than one search.
- No Longer Needed – You resolved the issue another way.
Whatever the reason, USPS (United States Postal Service) allows you to cancel a Missing Mail Search request in just a few steps. That’s why you need to know how to cancel Missing Mail Search in USPS app.
Step 1: Open the USPS App
To start, make sure you have the USPS Mobile App installed on your phone. If not, you can download it from the App Store (iOS) or Google Play (Android).
- Launch the USPS App.
- Log in to your USPS account using your registered email and password.
If you forgot your password, use the “Forgot Password” option to reset it before proceeding.
Step 2: Go to the Missing Mail Search Section
Once logged in, follow these steps:
- Tap the Menu icon (☰) in the top-left corner.
- Select Help & Support.
- Tap Missing Mail Search.
Here, you’ll see all active search requests linked to your account.
Step 3: Find the Search Request to Cancel
Now, locate the search request you want to cancel.
- Scroll through the list of open requests.
- Tap the one you wish to cancel.
- Check the details to confirm it’s the correct request.
Make sure you’re canceling the right request to avoid losing an important search.
Step 4: Cancel the Missing Mail Search
Once you’ve selected the correct request, follow these steps:
- Tap the Cancel Request button.
- Confirm cancellation by selecting Yes when prompted.
- You’ll receive a confirmation email from USPS.
After canceling, the request will no longer be active, and USPS will stop searching for the missing mail.
Alternative: Cancel via USPS Website
If you prefer using a computer, you can also cancel a search request on the USPS website.
How to Cancel Missing Mail Search on USPS Website:
- Go to USPS.com.
- Click Sign In and log into your account.
- Navigate to Help & Support > Missing Mail Search.
- Locate your request and click Cancel.
- Confirm cancellation and check your email for confirmation.
This method is useful if you experience issues with the mobile app.
What Happens After You Cancel?
Once you cancel the search, USPS stops looking for your missing mail. You won’t receive further updates, and your request will be removed from the system.
If you still need help, you can:
- Contact USPS Customer Support at 1-800-ASK-USPS (1-800-275-8777).
- Visit your local post office for in-person assistance.
- Submit a new Missing Mail Search request if needed.
Common Issues & Troubleshooting
Can’t Find the Cancel Button?
- Ensure your search request is still active. USPS may have already closed it.
- Try updating the USPS app to the latest version.
No Confirmation Email?
- Check your spam or junk folder.
- Verify that your email address is correct in your USPS account settings.
App Not Responding?
- Restart your phone and reopen the app.
- Try canceling via the USPS website.
Final Thoughts
Now you know how to cancel Missing Mail Search in USPS app quickly and easily. Whether your mail was found or you no longer need the search, canceling a request takes just a few minutes.
By following these steps, you can manage your USPS search requests effortlessly. Need further assistance? Reach out to USPS customer support for help!
